YOUR HOME. YOUR RECORDS.
Privacy Policy
Who is responsible
Brendon Frick, trading as Frick’s Productions, publishes DwellTick and is the contact responsible for its privacy practices. Send privacy questions, access or correction requests, deletion requests and complaints to fricksproductions@telus.net. This policy covers the app, DwellTick support pages and information you choose to send to support.
Email support or privacy questions
Your home records stay with you
DwellTick stores tasks, home or location labels, notes, dates, part references and costs in its private on-device storage so it can display your journal, calculate schedules and produce your requested exports. Location labels are text you enter, not GPS readings. We do not operate a journal server or receive your journal through the app. Avoid entering sensitive information you do not need.
The app does not request location, contacts, camera, microphone, Photos, Bluetooth, health or tracking access. It has no advertising or analytics SDK, account registration, public content feed, fingerprinting or custom analytics transmission.
Artificial intelligence in development
Artificial intelligence tools assisted in creating DwellTick’s software, interface, testing and documentation. The current app does not include a generative AI assistant, create personalized AI maintenance advice or send journal entries to AI services. This disclosure concerns development; it does not remove our obligations or guarantee that the app is error-free.
Terms acceptance on this device
When you choose Agree & Continue, DwellTick stores the Terms version, a digest of that text and the acceptance time in a separate protected file on this device. It is used to remember your choice and to request a new choice if materially revised Terms require it. It is not transmitted to us or used for tracking. It is not an account or proof of verified identity. A journal import does not supply acceptance. Removing the app removes this local record; device backups may contain a copy.
Apple purchases and diagnostics
Apple processes payments and subscription records. The app reads Apple-verified transaction and renewal information, including product, status and expiry, to determine Pro access. Verification happens through StoreKit; we do not receive your payment-card details or operate a subscription server. Apple may provide aggregate sales or usage reports and user-authorized crash diagnostics under its own policies.
Production error messages in app logs do not deliberately include journal contents or purchase tokens. Apple-controlled diagnostics may contain device and diagnostic information. You can manage sharing of analytics and diagnostics in your device’s privacy settings. Apple determines retention and account access for information it processes.
Optional reminders
If you turn on reminders, iOS asks for notification permission. Notification scheduling and text remain on your device. Previews are generic and omit task names, home labels and notes. Turn reminders off in DwellTick or revoke notification permission in iOS Settings. Due tasks and journal access remain available when permission is denied.
Backups, reports and sharing
Your operating system’s backup settings may include the journal and acceptance record in Apple backups. The app does not provide automatic journal sync. You choose the destination when exporting JSON, CSV or a PDF. Exported records are readable by their recipients; the chosen provider’s policies apply. We do not receive an export unless you separately choose to send it to us.
Temporary PDF reports are stored with iOS file protection and removed when their sharing or preview screen closes, on the next app launch, or when you delete the journal. Copies already saved to Files, shared, cached by a receiving app or included in system backups must be managed separately. No application can erase copies controlled by other recipients.
Retention and deletion
Journal records stay on-device until you delete them or remove the app. The previous valid save may remain in a local recovery file until replaced by a subsequent save or erased. Settings → Delete all journal data removes the journal’s contents, recovery copy and app-generated temporary reports. The separate local Terms acceptance record is retained while the app remains installed.
Deleting data or uninstalling does not cancel an Apple subscription. Use Manage subscription in Legal or Pro. Manage device backups through Apple and exported copies with their recipients. We cannot remotely read, retrieve or delete a journal we never receive.
Information you send to support
If you choose to email support, we receive your email address, the message and any attachments you send. We use them to answer your request, investigate the issue and address relevant legal obligations. Email passes through the providers you use and TELUS for our support mailbox. Do not send an entire journal, home address, password or payment details; describe the problem first and redact any example.
Support correspondence is retained for resolving the request, necessary follow-up and any applicable recordkeeping or legal-claim needs. It has no automatic deletion timer. You can request access, correction, deletion or withdrawal of consent for optional further use by emailing us; we will explain any information we must retain or use under law. Withdrawal does not undo processing already performed, and deletion in the app does not delete email correspondence.
Support is for app assistance, not marketing. We do not sell support information, use it for advertising or routinely disclose it to unrelated recipients. Disclosure may be necessary to comply with law or respond to a valid legal request. Access requests may require proportionate identity verification; do not email identity documents unless a specific justified request is made.
Email support or privacy questions
Website and international processing
The DwellTick support website is static and hosted by Cloudflare. We have added no visitor-analytics scripts, advertising, forms or third-party embedded content to the DwellTick pages. Cloudflare processes connection and request details, such as IP addresses and request information, to deliver and protect the website and may provide operational reports. That is separate from journal data.
Apple, Cloudflare, email and user-selected storage providers may process information in countries outside your province or Canada, where different laws and lawful access rules may apply. Their retention periods and service controls are governed by their policies and the applicable service arrangements; DwellTick does not impose a journal-retention period on them. External links open services you choose to visit.
Children and privacy requests
DwellTick is a general home-management utility and is not directed to children. Do not send support personal information about a child that is unnecessary for assistance. If you believe we have received a child’s personal information improperly, contact the privacy contact so it can be reviewed and handled under applicable law. We do not collect a birth date simply to use the local journal.
You may contact the relevant privacy regulator if a privacy concern remains unresolved. Your statutory rights are not limited by this policy or the Terms. No privacy or security guarantee is implied.
Policy changes
We post updated versions here and in the app as needed. A material change in information practices will require an updated notice and any consent required by law before the new processing begins. A Terms acknowledgement is not blanket consent to future collection.