YOUR HOME. YOUR RECORDS.
Privacy policy
DwellTick is a home maintenance journal for iPhone and iPad. This policy explains the app’s data handling, this support website and messages you choose to send us.
Records on your device
DwellTick stores your tasks, location labels, notes, dates and costs locally on your device. We do not operate a journal server or receive your journal’s contents. The app does not require an account, request your device’s location or contacts, use advertising identifiers, include advertising networks, or transmit custom analytics.
You decide what to enter in free-text fields. Notes and exports can contain personal information, so avoid adding information you do not need for home maintenance.
Apple purchases and diagnostics
Apple processes purchases. DwellTick reads verified subscription status to unlock Pro. We do not receive payment-card details. Apple may provide aggregate App Store usage and purchase reports and user-authorized crash reports under its own policies and your settings.
The app’s error logs do not include journal contents. See Apple’s privacy policy for Apple’s services.
Reminders
Notifications are scheduled on your device after you grant permission. Notification text does not include private task details. You can turn reminders off in DwellTick or change notification permissions in iOS Settings.
Backups and sharing
Your operating system’s backup settings may include DwellTick data in device backups. When you export or share a JSON backup, CSV file or PDF report, you choose the receiving app or storage location. Those destinations’ policies apply. Exported files contain your records and can be read by their recipients. DwellTick does not include automatic cross-device sync.
Deleting records
Use Settings → Delete all journal data to remove the local journal and its recovery file, or remove the app. Copies previously exported or shared, and backups held by Apple or another provider, must be managed separately with that recipient or provider. Temporary reports created for sharing stay in the app’s temporary storage until cleanup or operating system removal.
Deleting records or uninstalling DwellTick does not cancel an Apple subscription. Manage or cancel through the Pro screen or your Apple Account’s subscription settings.
Support messages
If you email fricksproductions@telus.net, we receive your email address and the information you send. We use that information to answer your request and investigate issues you report. Email is handled by the providers used to send and receive it, including TELUS for our support address.
Please do not send an entire journal, home address, passwords or payment details. Describe the issue first; if a sample is needed, remove private details. To request access, correction or deletion of support correspondence, contact the same address. Deleting data in the app does not delete email correspondence.
This website
This is a static support website hosted by Cloudflare. We have not added advertising, visitor analytics scripts or forms. Cloudflare processes connection and request information to deliver and protect the website and may provide operational traffic reports. This is separate from the DwellTick app, which does not transmit custom analytics. See Cloudflare’s privacy policy for information it handles. Email and external links open the services you choose to use.
Sharing and policy changes
We do not sell your journal data, and we do not receive it through the app. Information you send directly to support may need to be retained or disclosed where legally required. We will post policy changes here with an updated effective date.
DwellTick uses Apple’s Standard Licensed Application End User License Agreement as its Terms of Use.